Terms of service

TERMS OF SERVICE

Last updated: 13 November 2026

These terms apply when you use siteseat.store or buy from Site Seat ("we", "us"). By placing an order you agree to them. Our store runs on Shopify.

1. ORDERS

When you place an order you're making an offer to buy. We accept it when we ship it. We can refuse or cancel an order, for example if an item is out of stock, a price was listed wrong or we suspect fraud. If we cancel after you've paid, we refund you in full.

2. PRICES AND PAYMENT

Prices are shown at checkout in the currency you see there, and you pay the total shown before you confirm. Bundle discounts are applied automatically in the cart. We can change prices at any time, but not for an order you've already placed.

3. PRODUCT INFORMATION

We try to describe and photograph every product accurately. Some photos are illustrations of the product in use, and colours can look slightly different on different screens. Sizes and weights are approximate.

4. SAFE USE

Site Seat is rated for a working load of up to 285 lb (130 kg). Use it on stable, level ground, adjust it to your height before use, and check the straps and hinges before each use. Take it off before climbing a ladder, stairs at speed, or working at height. Don't use it if any part is cracked or damaged. You use it at your own risk and are responsible for following your workplace's safety rules.

5. SHIPPING, RETURNS AND REFUNDS

Shipping times and costs are covered in our Shipping Policy. Returns, refunds and the optional 30-Day Warranty are covered in our Return and Refund Policy. Both form part of these terms.

6. LIABILITY

To the extent the law allows, we aren't liable for indirect or consequential loss, and our total liability for any order is limited to the amount you paid for it. Nothing in these terms excludes rights you have under the consumer laws of your country, including the Australian Consumer Law, that can't be excluded.

7. YOUR INFORMATION

How we collect and use your personal information is set out in our Privacy Policy.

8. CHANGES

We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.

9. GOVERNING LAW

These terms are governed by the laws of Queensland, Australia.

10. CONTACT

Site Seat, 2/290 Boundary Street, Spring Hill QLD 4000, Australia. Email: siteseathelp@outlook.com